Bridget Duffy is the chief medical officer for Vocera, where she helps design the next generation of healthcare innovations that bridge communication gaps, improve care team collaboration, and address clinician well-being, resilience and joy. She has been disrupting the status quo in healthcare for more than 25 years. Dr. Duffy has been a physician in the trenches, the nation's first chief experience officer, the co-founder of an international innovation network, and the chief medical officer of a publicly-traded communication company in Silicon Valley.
Dr. Duffy was an early pioneer in the creation of hospitalist medicine and launched programs to accelerate clinical discovery in the field of Integrative and Heart-Brain medicine, helping establish the Earl and Doris Bakken Heart Brain Institute. She served as the country’s first chief experience officer (CXO) in healthcare, establishing that role at the Cleveland Clinic in 2006 and making experience improvement a top strategic priority across the organization. Since then, Dr. Duffy has been very influential in growing the CXO role at hospitals across the country. Considered the founder of the patient experience movement, she is a frequent speaker on how humanizing healthcare impacts quality, safety and outcomes.
Dr. Duffy attended medical school at the University of Minnesota, and completed her residency in internal medicine at Abbott Northwestern Hospital in Minneapolis, Minnesota. She currently serves on the advisory boards of Standford MedicineX, Velano Vascular, Hygge Health, Maven Clinic and the Institute for Healthcare Excellence. In 2015, she was named “Woman of the Year” by Women Health Care Executives, and in 2014, she was recognized as a “Health IT Change Agent” by Health IT Outcomes and named among the “Top 50 in Digital Healthcare” by Rock Health.